Returns & Exchanges
We want you to love your Canadian-made staples, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please note that all sale items and intimate apparel are final sale to maintain the highest quality standards.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Canada Post location.
Receive Your Refund
Once our team inspects your return at our warehouse, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing